Privacy Policy

Information We Collect

We may collect personal information about you, which may include your name, email address, postal address, phone number, or other contact information. We may also collect non-personal information about your use of our website or services, such as the type of browser you use, your IP address, the date and time you access our website, and the pages you visit.

We may collect this information when you provide it to us, such as when you fill out a contact form or sign up for a newsletter. We may also collect information automatically when you use our website or services, such as through cookies or other tracking technologies.

Use of Information

We may use your information for the following purposes:

• To provide our website and services to you;
• To communicate with you about our website and services;
• To personalize your experience on our website,
• To improve our website and services,
• To monitor and analyze usage of our website and services;
• To enforce our policies and protect our rights;
• To comply with legal obligations.

Disclosure of Information

We may disclose your information to third parties in the following circumstances:

• With your consent;
• To our service providers who assist us in providing our website and services;
• To comply with legal obligations, such as a subpoena or court order;
• To protect our rights or property;
• In connection with a sale, merger, or other transfer of our business.

Security

We take reasonable measures to protect your information from unauthorized access or disclosure via secured socket (HTTPS). However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Websites

Our website may contain links to third-party websites, which may have different privacy policies. We are not responsible for the privacy practices of these third-party websites. You may want to review their privacy policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically.

7. SMS Texting Policy

By providing your mobile phone number, you are giving consent receive SMS text messages from ProFuturesTrader. You consent to receive text messages containing [As a practice, we DO NOT use SMS for marketing purposes] However, we will use SMS for trade confirmation and general communication; however, we DO NOT recommend using SMS for trade placement or execution, as we may not answer or place a trade. For immediate trades & confirmations, call 949-996-4611 or 949-996-5480. We never share your phone information with 3rd parties. Please always call our direct line. Message and data rates may apply.

8. Monitoring and Recording of Communications Notice:

ProFuturesTrader dba: ProGoldTrader (the “Firm”) is registered with the Commodity Futures Trading Commission (CFTC) and is a member of the National Futures Association (NFA). In order to comply with applicable CFTC regulations (including but not limited to Regulation 1.35), NFA Compliance Rules (including Rules 2-9 and 2-10), and to ensure diligent supervision of our activities, the Firm maintains policies and procedures for the monitoring and recording of certain communications.

Please be advised that:

• All telephone conversations between the Firm’s personnel and customers (or prospective customers) may be electronically recorded and monitored for quality assurance, training, compliance, and recordkeeping purposes.
• Electronic written communications (including emails, instant messages, text messages, and other digital communications) related to the Firm’s commodity interest activities may be monitored, reviewed, and retained.
• Recordings and records of communications are maintained in accordance with regulatory requirements and may be retrieved and reviewed as necessary to verify compliance with applicable laws and regulations.

By communicating with the Firm via telephone, email, text message, or other electronic means regarding commodity futures trading, account matters, orders, quotes, or related topics, you acknowledge and consent to the monitoring, recording, and retention of such communications.

These practices are designed to promote compliance with regulatory obligations, protect customers, and maintain the integrity of our operations. If you have any questions about this notice or our communications policies, please contact us at 1-888-776-6359 or drathgeber@profuturestrader.com.

Opt-Out: To opt out of receiving SMS text messages, you can reply “STOP” to the message you receive or send an email to drathgeber@profuturestrader.com with “STOP SMS” in the subject line. Or fill out the form below to opt out or opt in.

Help: For help or questions, please reply “HELP” to the message you receive or contact us at 949-996-4611 or drathgeber@profuturestrader.com.

Please note: Your mobile carrier’s standard messaging rates may apply. We may use a third-party service provider to send SMS text messages on our behalf.

Send a letter to: 841 Lea Landing Drive, Wilmington, NC 28412

9. Cookies

Cookies Policy

ProFuturesTrader dba: ProGoldTrader (the “Firm”), registered with the Commodity Futures Trading Commission (CFTC) and a member of the National Futures Association (NFA), uses cookies and similar technologies on our website (the “Website”). This Cookies Policy is part of our Privacy Policy. By using the website, you consent to our use of cookies as described below.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help recognize your device and store information about preferences or actions. We may also use web beacons, pixels, or local storage (collectively “Cookies”).

Types of Cookies We Use

• Strictly Necessary Cookies Essential for Website functionality (e.g., navigation, secure access). These are session-based and do not collect data for marketing.
• Performance/Analytics Cookies Collect anonymous data on website usage (e.g., pages visited, errors) to improve performance. No personally identifiable information is gathered.
• Functionality Cookies Remember your preferences (e.g., language) for a personalized experience. Data is anonymized.
• Targeting/Advertising Cookies We do not currently use these. If implemented in the future, we will update this policy and provide notice/consent options.

Cookies on Our Website

• Strictly Necessary: Set by ProFuturesTrader dba: ProGoldTrader (session/persistent).
• Performance/Analytics: Third-party (if used; persistent, up to 2 years).
• Functionality: Set by ProFuturesTrader (persistent, up to 1 year).
• We do not use third-party cookies for marketing.

Managing Cookies

• Adjust browser settings to block or delete cookies (note: blocking essential cookies may impair site functionality).
• Use provider opt-out tools for analytics cookies.
• We honor “Do Not Track” signals where feasible.
• Third-party providers (if any) are contractually restricted to use data only as we direct and in compliance with law.

Changes

We may update this policy. Changes will be posted here with a new effective date.